The Barriers of Caregiving: How Raising a Child with Disabilities Left Heather Homeless

Three lost jobs.Three children depend on her.One caregiver is doing everything she could to keep her family together.
Heather has spent much of her life caring for others.
As a single aunt raising three children, she understood that caregiving meant more than providing food, clothing, and a place to sleep. It meant showing up, making sacrifices, and being there when the children needed her most.
She had already raised a child who is now 24 years old and doing well. She knew the responsibilities of raising a family. But nothing could have fully prepared her for the challenges ahead.
All three children in Heather's care were born with prenatal substance exposure. Her youngest experienced the most significant effects, living with multiple disabilities that made everyday routines, including attending school, especially challenging.
For Heather, providing for her family meant balancing two responsibilities that often conflicted: being present for her children and maintaining steady employment.
Eventually, that balance became impossible.
When Being a Caregiver Costs You Your Job
Heather wanted to work. She needed to work. But her youngest child required a level of care and attention that traditional childcare settings struggled to accommodate.
At daycare, he would sometimes become so overwhelmed that he put himself at risk of serious injury. When these incidents occurred, Heather received the call for every caregiver dread. She needed to leave work immediately to pick up her child. And every time, she went.
Not because she didn't value her job, but because her child's safety came first.
Unfortunately, her employers couldn't accommodate the repeated, unexpected absences.
Heather lost one job. Then another. And eventually, a third.
Three jobs were lost, not because she was unwilling to work, but because she was unwilling to leave her child without the care he needed.
Without consistent employment, maintaining housing became increasingly difficult. Eventually, Heather and the children experienced homelessness.
The Barriers Families Don't Always See Coming
For families raising children with disabilities, stability can depend on access to services that many people take for granted. Reliable childcare. An appropriate educational environment. Medical care. Flexible employment. Resources that help families navigate complicated systems.
When those supports are difficult to access, the consequences can reach far beyond a child's immediate needs. For Heather, the inability to find appropriate care for her youngest child affected her ability to maintain employment. Losing employment affected her ability to maintain housing.
One barrier created another.
And before long, a caregiver who had dedicated her life to keeping her family safe found herself without a stable place for them to live.
But Heather's story didn't end there.
Finding Support at Vista Colina
When Heather and her family arrived at CASS's Vista Colina program, they needed more than a temporary shelter. They needed someone to understand what they had been through and help them navigate what came next. Through Vista Colina, Heather began connecting with resources that addressed her family's unique needs, particularly those of her youngest child.
Her youngest has since been diagnosed with autism and is now receiving medication as part of his care. Heather is also working toward enrolling in a school program that can better accommodate his disabilities and educational needs.
These are important steps toward creating a more stable routine for her family.
But Heather understands that progress requires patience.
"This program works. Youn just must do the work. " She shared.
For Heather, the value of Vista Colina goes beyond having a safe place to stay. It is having people who listen, recognize the challenges her family faces, and help connect her with resources she may not have been able to navigate alone.
A Caregiver Shouldn't Have to Choose Between Her Child and Her Home
Heather's story raises an important question. What happens when a caregiver is willing to work, but the support systems needed to make employment possible aren't available?
For Heather, the answer was homelessness. Not because she stopped trying. Not because she stopped caring. But because every attempt to maintain employment came with the possibility of having to leave to protect her child.
Her experience reminds us that homelessness is not always the result of one life-changing event. Sometimes it is the accumulation of barriers that leave families with fewer options.
At CASS, we believe families deserve more than a temporary solution. They deserve access to resources, compassionate support, and opportunities to build lasting stability.
Through Vista Colina, Heather is working toward that stability, one step at a time.
She has spent years advocating for the children in her care.
Now, she has a community helping advocate for her.
Your generosity helps CASS provide families experiencing homelessness with shelter, supportive services, and connections to resources that can help them move forward.
About CASS:
Founded in 1984, CASS is the largest and longest serving homeless emergency shelter provider in Arizona. Our adult and family shelters, as well as our temporary senior shelter operate at full capacity, 365 days of the year. CASS’ provides shelter, case management and housing support to a truly vulnerable community, from around the state and beyond.







