Board & Leadership


CASS’ Board of Directors is committed to helping end homelessness. Each member strongly believes in CASS’ mission and oversees all activities to promote its vision. Our Board are active community leaders with unique experiences and expertise and are dedicated to the health and growth of our organization.

Bill Morlan


Electric Supply, Inc.

Deanna Jonovich


City of Phoenix

Guy Mikkelsen



Grace Appelbe


Director, Policy/Government Affairs • AZ Chamber of Commerce and Industry

Flavio Bravo

State Senator &
Homes for Our Own, Program Director, Cavco Industries, Inc.

Lia Christiansen

Chief Administrative Officer
Valleywise Health

Lisa Glow, JD

Chief Executive Officer
Central Arizona Shelter Services

Nico Howard

Megalos Capital

Steve Kaiser

Arizona Prosperity Project

Cleo Lewis

Assistant Pastor
City Church/Urban Outreach

Bryan Murphy, Esq.

Attorney at Law
Burch & Cracchiolo, P.A.

Karl Obergh

Regional Director
RPA an Ardurra Company

MiAsia Pasha

House of MiAsia

Patricia Schoenhardt

Office of Corporate Citizenship
at Nationwide

Jeff Stapleton

Program Manager
City of Phoenix


CASS’ Leadership is dedicated to finding solutions to homelessness. They are innovators with a deep commitment to do what needs to be done to find a way to have a community where everyone has a home.

Lisa Glow, JD

Chief Executive Officer

Lisa Glow became the CEO for Central Arizona Shelter Services in 2017, becoming the third CEO in the organization’s nearly 40-year history. Lisa has led CASS in rapid growth and expanded the agency with three new locations beyond the existing 600-bed adult and 150-bed family shelters, including: a navigation center in Glendale; a hotel shelter with 170 beds for seniors to open in 2023; and a 54-bed transitional housing program for people with a serious mental illness that will open in 2024. Lisa leads with compassion and says homelessness is by far the most complex work she has encountered in her career, as well as the most rewarding.

Phillip Scharf

Chief Operations Officer

Phillip spent the first 20 years of his professional life balancing guiding various areas of universities through a multitude of initiatives while also focusing deeply on individual student success.  Most recently he led the COVID testing, housing and support services for students in addition to his work increasing academic success outcomes at Arizona State University.  With a background in sociology, the move from higher education to human services is a natural fit for Phillip.  The son of clergy and an educator, Phillip brings a lifelong commitment to the service of others to CASS.  Phillip is eager to infuse a data informed approach to CASS and to help create systems that allow and individuals to succeed.

Toby Johnson, BS, BHT

Director of Compliance

With 25 years of experience, Toby is a highly accomplished human service administrator excelling in program development, administration, and strategic planning. He possesses a deep understanding of government regulations, compliance, accreditation standards, and funding oversight. Toby holds a Bachelor of Science degree from Washington State University and was nominated for a Mercy Care RISE Award in 2019 for his efforts in raising healthcare awareness among SMI clients in Maricopa County. His expertise is further enhanced by specialized training in trauma-informed care, risk assessment, motivational interviewing, clinical supervision, and leadership.

Craig Hollinger

Finance Director

Craig joined CASS with experience as Director of Finance with another valley non-profit.  His career over the past decade has been focused on work with non-profit organizations; to include 5-years as staff accountant doing both financial and compliance audits with a valley CPA firm (whose clients include non-profits, Title IV proprietary schools with Financial Student Aid programs, and AZ charter schools).  He has a strong understanding of both non-profit financial presentation, and grant and governmental funding, documentation, and compliance and is proficient in healthcare billing, and excel analytics.  Craig is passionate about making a difference in his local community.

Dayna Gabler, MA, CFRE

Chief Development Officer

Dayna has served in not-for-profit development and marketing roles for more than two decades. Dayna has also worked in direct care roles, providing case management and program oversight for residential services for young adults experiencing homelessness. She has a Master’s Degree in Communications from Arizona State University and received her Certified Fundraising Executive (CFRE) certification in 2016.

Brittnie Stanton, BS

Director of Programs

Brittnie has spent the last decade providing social services in a variety of settings including outpatient behavioral health, transitional housing for women and children, and permanent supportive housing for survivors of sex trafficking and those with a Serious Mental Illness determination. She holds bachelor’s degrees in Psychology and Criminology from Arizona State University. She is passionate about finding sustainable solutions to the housing crisis in her native Arizona through the principles of Housing First, harm reduction, and trauma informed care. 

Bruce Hall, Sr.

Director of Facilities

Bruce joined CASS in 2000 with decades of experience in building maintenance and real estate. Bruce is certified in Home Repair/ Building Technologies, is a licensed contractor in commercial and residential installation, and completed programs at Westford College of Real Estate and Phoenix College’s Supervisor Academy. He has been promoted multiple times during his CASS tenure and has been instrumental in architectural decisions for CASS facilities in order to ensure a safe working and living environment.

Janet Diodato

Director of Human Resources

Janet comes to CASS with over 10+ years of experience, having held a number of progressively responsible positions within the Human Resources arena. She possesses expertise with companies that lead in hospitality and healthcare. Her compassion for service allowed her to naturally transition to CASS and continue her desire to support the community. Janet is enthusiastic about fostering employment opportunities and nurturing staff career growth at CASS.