Founded over 35 years ago, CASS is the largest and longest serving homeless emergency shelter provider in Arizona. Both our adult and family shelters operate at full capacity 24/7, 365 days of the year. Serving the entire Phoenix metropolitan area, CASS is a regional solution to homelessness, working to fill service gaps and help thousands of people transform their lives, get a roof over their head, a job, and a chance at a new life.


Lisa Glow, JD

Chief Executive Officer

With more than two decades experience in nonprofit leadership, Ms. Glow is a graduate of the James E. Rogers College of Law at the University of Arizona. Early in her career she practiced law with the international law firms of Gibson Dunn & Crutcher, and Steptoe & Johnson. Working for former Arizona Governor Janet Napolitano as a senior policy advisor and director of the Governor’s Office for Children, Youth and Families, she was able to see firsthand the needs of our citizens. Ms. Glow recently ran a consulting firm providing resources and sustainability solutions to nonprofits.

Dayna Gabler, MA, CFRE

Chief Development Officer

Dayna has served in not-for-profit development and marketing roles for more than two decades. Dayna has also worked in direct care roles, providing case management and program oversight for residential services for young adults experiencing homelessness. She has a Master’s Degree in Communications from Arizona State University and received her Certified Fundraising Executive (CFRE) certification in 2016.

Mary Glennon, MSW

Director of Programs

Mary discovered a passion for ending homelessness while completing internships at two homeless shelters in Flagstaff, AZ, where she was pursuing Bachelor’s degrees in Psychology and Sociology from Northern Arizona University. After graduating, she moved to Phoenix to complete a Master of Social Work degree from Arizona State University. She has worked at CASS since 2011 in a variety of roles at both Vista Colina and the Single Adult Shelter.

Mark Bustamante, CPA

Director of Finance

Mark’s 20+ year career includes working in local government and for-profit entities.  He is an armed services veteran, serving four years in the United States Air Force.  Mark also worked for various departments at Maricopa County, most recently for the Human Services Department as the Financial Services Administrator.  He works closely with CASS’ management and program teams to ensure financial compliance with our funding partners.

Dante Vasquez, MA

Director of Human Resources

Dante brings more than 25 years of human resources experience to CASS. Dante also served as a Captain in the United States Marine Corp for over four years after graduating from Northern Michigan University. He is also a graduate of Pepperdine University with a Master of Arts degree in Human Resources. Dante has excellent experience in HR having worked in areas as diverse as Aerospace, Defense Contracting, Automotive, Insurance, Manufacturing, R&D and Education. Dante most recently worked with managers and teachers helping disadvantaged youth in a Job Corps program.

Toby Johnson, BS, BHT

Director of Compliance

Toby has dedicated over 20 years serving the most vulnerable populations in Arizona, Idaho, and Washington in various roles all focusing on helping people. Toby is certified in Advanced Motivational Interviewing, Strengthening Families, Risk and Responsivity Training, and a graduate of Management Action Program. Toby received his degrees from Washington State University.

Bruce Hall, Sr.

Facilities Manager

Bruce joined CASS in 2000 with decades of experience in building maintenance and real estate. Bruce is certified in Home Repair/ Building Technologies, licensed contractor in commercial and residential installation, and completed programs at Westford College of Real Estate and Phoenix College’s Supervisor Academy. He has been promoted multiple times during his CASS tenure and has been instrumental in architectural decisions for CASS facilities in order to ensure a safe working and living environment.


Bill Morlan


Electric Supply, Inc.

Deanna Jonovich


City of Phoenix

Guy Mikkelsen



Grace Applebe


Director, Policy/Government Affairs • AZ Chamber of Commerce and Industry

Lia Christensen

Chief Administrative Officer
Valleywise Health

Lisa Glow, JD

Chief Executive Officer
Central Arizona Shelter Services

Nico Howard

Megalos Capital

Cleo Lewis

Assistant Pastor
City Church/Urban Outreach

Bryan Murphy, Esq.

Attorney at Law
Burch & Cracchiolo, P.A.

Karl Obergh

Regional Director
RPA an Ardurra Company

MiAsia Pasha

House of MiAsia

Jeff Stapleton

Program Manager
City of Phoenix


We are grateful to the following supporters for their generosity of $10,000 or more

Interest Ministries

Jenny Norton and Bob Ramsey

The Kemper and Ethel Marley Foundation

Margaret T. Morris Foundation

Moreno Family Foundation

Robert Kemper Corrigan Foundation

Thank you to our community supporters

City of Phoenix

City of Glendale

City of Scottsdale

City of Tempe

City of Mesa

City of Peoria

Town of Gilbert

Maricopa County

EFSP (Emergency Food & Shelter Program)

Department of Economic Security

Arizona Department of Housing

Arizona Department of Veteran Service


Donations are normally non-refundable but if you have made an error in making your donation or change your mind about contributing to our organization, please contact us. CASS will only consider refunding a donation if such a request is made within thirty (30) days of the original donation provided the donor has not claimed a tax deduction from their donation. Refunds are returned through check payment only. Processing/transaction fees charged for donations will be deducted from your refund amount

Contact Us

Central Arizona Shelter Services
232 S. 12th Avenue

Phoenix AZ 85007

PO Box 18250

Phoenix AZ 85005

(602) 256-6945
TTY: (800) 367-8939

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Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII) and the Americans with Disabilities Act of 1990 (ADA) Section 504 of the Rehabilitation Act of 1973 and the Age Discrimination Act of 1975, CASS prohibits discrimination in admissions, programs, services, activities or employment based on race, color, religion, sex, national origin, age, and disability. The CASS must make a reasonable accommodation to allow a person with a disability to take part in a program, service, or activity. Auxiliary aids and services are available upon request to individuals with disabilities. For example, this means that if necessary, CASS must provide sign language interpreters for people who are deaf, a wheelchair accessible location, or enlarged print materials. It also means that the CASS will take any other reasonable action that allows you to take part in and understand a program or activity, including making reasonable changes to an activity. If you believe that you will not be able to understand or take part in a program or activity because of your disability, please let us know of your disability needs in advance if at all possible. To request this document in alternative format or for further information about this policy please contact: Chief Operating Officer, 602-256-6945.

Para obtener este documento en otro formato u obtener información adicional sobre esta política, Chief Operating Officer, 602-256-6945.

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